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What are you up to?
Carol Cole Flanagan

By Diane Ney
Washington Window
Vol. 73, No. 8, July 2004

Last summer, the Rev. Carol Cole Flanagan began work as the Diocese of Washington's canon for congregation and mission development. Here she shares her thoughts on her role with writer Diane Ney.

What do we mean when we talk about congregation development?
We're speaking of a number of different things. We're speaking about the kinds of support and resources congregations need, for instance, if they have a new mission initiative. We have lots of congregations that are thriving and are interested in new ministries or interested in becoming intentional about growth. We've begun to discuss the establishment of new congregations. And we always have some congregations that are experiencing stress of some kind.

Such as?
Well, it might be financial. It might be that they are in a changing neighborhood and have to figure out how to retool themselves in order to renew their relationships with the neighborhood. It might be that they're having some kind of conflict at the moment. And some want to reverse a pattern of decline.

So your job encompasses development and support?
Right, I'm the point person on staff for congregations, wardens and parish clergy, a kind of go-between. I brief Bishop Chane on developing situations, and prepare him for his Sunday visitations.
In a growing diocese.

Yes, nearly every part of this diocese is growing, in terms of population, so the church is beginning to think about how it's going to reach out to those new communities.

How do you help congregations deal with changes like that?
We ask them to consider how their neighborhood is changing, and then how can they can reconnect with that neighborhood. For example, we've been talking to St. Mary's in Foggy Bottom. Their primary neighbors are George Washington University, GW's Medical Center, and the State Department. So they've been exploring some ideas that include campus ministry and an expanded weekday ministry for State Department people who frequently come over for weekday Lenten programs. While I don't know that they have made any decisions yet, these ideas suggest a different ministry than would have been true even 10 years ago, but one congruent with their changing neighborhood.

Are there other ways of revitalizing congregations?
We're offering a new program called Via Media, which is designed to attract and incorporate seekers, people who are new to the Christian faith or may be nominal Christians but are new to the life of the church. We're also considering developing a process that would help pastoral size congregations (those with an average Sunday attendance of 50 to 150) become program size congregations (an average attendance of 150 to 300). In terms of growth, this is the hardest hurdle to clear and congregations have to be structured differently if they're going to accommodate a larger size. Our thought is that if we had several congregations that wanted to work together on that process, we could support them with consultants and encourage them to network and share resources and ideas.

What about missions as part of the process of congregation development?
Diocesan Council will be considering 'new start' standards in light of the responses we received at the Diocesan Convention. Those should provide clarity in terms of what kind of average Sunday attendance and funding it takes to establish a mission, what kind of leadership skills, and what sort of training might be needed - for both clergy and lay people. We discovered recently at a national conference that several new congregations have built $20,000 a year and more into their budgets for marketing. That's not part of how we've customarily built parish budgets; that's a new consideration.

What is the mandate of the new Task Force on Congregational Development?
There are three things that the Diocesan Council has requested: one is the establishment of new start standards, one is to develop an overarching mission for congregational development, and one is to develop a process that will allow the council to respond to proposals and requests for new initiatives. We have some wonderfully creative people and congregations and I think it's quite likely we'll have more great ideas than we'll have money, so we need to develop some sort of a process that invites people to approach us and that also establishes reasonable criteria for the council in making funding decisions about those ideas.

You've been here a year. How's it going?
It's exciting. I'm still learning, but I hope that I'm always learning. I don't ever want the work of this office to become stagnant and routine. We still have a lot to learn about congregational development and what kinds of things nurture churches. I hear people say quite frequently, "How do we define a healthy congregation?" And I'm not quite sure we entirely know that yet, but some good work has been done in that area. Peter L. Steinke's "Healthy Congregations: A Systems Approach" comes to mind. I think these are good questions to ask and that we will continue to wrestle with them for some time.

I would imagine this is something all churches ask? You have to grow in order to sustain.
Yes, although I'm not sure that previous generations had to discuss it or to become intentional about it in the way that we do. Previous generations guaranteed the membership and the leadership of the congregation by passing the mantle to the next generation. It's really only been in our lifetime that people have become so transient and that process has broken down. I was at a suburban adult forum a couple of weeks ago and I asked how many people would identify that church as the church of their childhood, and nobody raised their hand. A member of one of our congregations was saying the other day that they have 30 nationalities represented in their congregation. That wouldn't have been true in earlier times. So now we're having to really think about dealing with these changes. Our children grow up and move half-way around the world and join other congregations, so we have to think today about how to welcome other people's children to our congregations.

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